*Keeping your Event Goers Safe Archives - Events.com https://events.com/faq/category/keeping-your-event-goers-safe/ Online Event Registration Software Tue, 02 Mar 2021 16:12:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 203397776 How can I transfer this year’s ticket buyers to next year’s event? https://events.com/faq/article/how-can-i-transfer-this-years-ticket-buyers-to-next-years-event/ https://events.com/faq/article/how-can-i-transfer-this-years-ticket-buyers-to-next-years-event/#respond Mon, 23 Mar 2020 04:53:01 +0000 https://events.com/?post_type=ufaq&p=27084 If you’ve made the difficult decision to defer your event you’re likely wondering the best way to update this on Events.com. If you are not going to offer a new date for 2020, you can update the current event and all of your attendees can be easily sent a new confirmation with the updated date. […]

The post How can I transfer this year’s ticket buyers to next year’s event? appeared first on Events.com.

]]> https://events.com/faq/article/how-can-i-transfer-this-years-ticket-buyers-to-next-years-event/feed/ 0 27084 How do I reschedule or postpone my event? https://events.com/faq/article/how-do-i-reschedule-or-postpone-my-event/ https://events.com/faq/article/how-do-i-reschedule-or-postpone-my-event/#respond Mon, 23 Mar 2020 04:32:19 +0000 https://events.com/?post_type=ufaq&p=27082 Right now, it’s an unknown time for the event industry. Event Organizers are facing many tough decisions. More and more event organizers are considering rescheduling their events. From the moment you realize there may be a reason that your event can’t go on, we recommend making a decision as soon as possible. This is the […]

The post How do I reschedule or postpone my event? appeared first on Events.com.

]]> https://events.com/faq/article/how-do-i-reschedule-or-postpone-my-event/feed/ 0 27082 How do I cancel an event? https://events.com/faq/article/how-do-i-cancel-an-event/ https://events.com/faq/article/how-do-i-cancel-an-event/#respond Mon, 16 Mar 2020 18:58:26 +0000 https://events.com/?post_type=ufaq&p=27066 If you need to cancel an event it’s important to update your page and communicate with your attendees. You’ll want to consider the reason you’re cancelling and whether or not you’re offering an alternative, or a refund. And don’t forget about updating all of your social media! To update your page, you’ll want to start […]

The post How do I cancel an event? appeared first on Events.com.

]]> https://events.com/faq/article/how-do-i-cancel-an-event/feed/ 0 27066 How do I set up a virtual event? https://events.com/faq/article/how-do-i-set-up-a-virtual-event/ https://events.com/faq/article/how-do-i-set-up-a-virtual-event/#respond Mon, 16 Mar 2020 12:41:19 +0000 https://events.com/faq/article/how-do-i-offer-a-virtual-event-copy-2/ Creating a virtual event on Events.com is very similar to creating an in person event. Please follow along to get set up right away! 1. While on Events.com click Create Your Event. 2. In the Basic section, select a category that best represents the type of event you’re hosting. 3. In the Details section, you […]

The post How do I set up a virtual event? appeared first on Events.com.

]]> https://events.com/faq/article/how-do-i-set-up-a-virtual-event/feed/ 0 27058 Coronavirus (COVID-19) Updates for Event Organizers https://events.com/faq/article/coronavirus-covid-19-updates-for-event-organizers/ https://events.com/faq/article/coronavirus-covid-19-updates-for-event-organizers/#respond Fri, 13 Mar 2020 20:51:04 +0000 https://events.com/?post_type=ufaq&p=27054 Event Planning as it relates to Coronavirus (COVID-19) As an organization whose mission is to bring people together to experience meaningful moments, we remain committed to ensuring the health and safety of Events.com employees, event organizers and attendees during this difficult time. Thank you for entrusting us with your events. We take this responsibility very […]

The post Coronavirus (COVID-19) Updates for Event Organizers appeared first on Events.com.

]]> https://events.com/faq/article/coronavirus-covid-19-updates-for-event-organizers/feed/ 0 27054 How do I communicate rescheduling or postponing my event? https://events.com/faq/article/how-do-i-communicate-postponing-my-event/ https://events.com/faq/article/how-do-i-communicate-postponing-my-event/#respond Thu, 12 Mar 2020 20:02:44 +0000 https://events.com/faq/article/how-do-i-offer-a-virtual-event-copy-copy/ If you’ve made the decision to move your event date, you should communicate with your event goers as soon as possible. We suggest you do this by updating your Events.com registration page, activating the Postpone Feature, emailing your attendees, updating your website, social media, and by resending everyone’s confirmation emails. Updating your Event Registration Page […]

The post How do I communicate rescheduling or postponing my event? appeared first on Events.com.

]]> https://events.com/faq/article/how-do-i-communicate-postponing-my-event/feed/ 0 27031 How do I offer a deferral option? https://events.com/faq/article/how-do-i-offer-a-deferral-option/ https://events.com/faq/article/how-do-i-offer-a-deferral-option/#respond Thu, 12 Mar 2020 19:36:48 +0000 https://events.com/faq/article/how-do-i-offer-a-virtual-event-copy/ Unfortunately right now there are many things for an event organizer to consider. Depending on your community it might be beneficial to consider allowing people to choose between attending this year or deferring their registration to the following year in 2021. Creating a deferral for your event can be as easy as adding an additional […]

The post How do I offer a deferral option? appeared first on Events.com.

]]> https://events.com/faq/article/how-do-i-offer-a-deferral-option/feed/ 0 27030 How do I change my event to a virtual event? https://events.com/faq/article/how-do-i-offer-a-virtual-event/ https://events.com/faq/article/how-do-i-offer-a-virtual-event/#respond Thu, 12 Mar 2020 17:29:59 +0000 https://events.com/?post_type=ufaq&p=27024 Creating a virtual option for your event can be as easy as adding an additional registration/ticket type! New sign ups can select it as their ticket of choice, and through our post registration tools, existing attendees can change their ticket to a virtual experience in just a few easy clicks.  Please visit this helpful article […]

The post How do I change my event to a virtual event? appeared first on Events.com.

]]> https://events.com/faq/article/how-do-i-offer-a-virtual-event/feed/ 0 27024 What is Attendee Protection? https://events.com/faq/article/what-is-attendee-protection/ https://events.com/faq/article/what-is-attendee-protection/#respond Tue, 14 Jan 2020 21:52:59 +0000 https://events.com/?post_type=ufaq&p=26966 Attendee Protection offers attendees’ protection for some of the common personal reasons out of an individual’s control, that people have for cancelling their event attendance. If an attendee makes a successful claim, FanShield will issue a refund for the amount protected. We know that this can be helpful for an organizer, as you aren’t always […]

The post What is Attendee Protection? appeared first on Events.com.

]]> https://events.com/faq/article/what-is-attendee-protection/feed/ 0 26966